Don was working with Jadrianna Negron
and the process of the mortgage became very confusing she was asking for documents we sent documents but apparently it wasn’t what she was looking for she waited till the last minute to call us to get the documents she needed I believe The process would’ve been a lot easier if she had called earlier and took care of the confusion the communication was poor with Jadrianna
Elizabeth FJun-15-2022
Reviewed by Chad W for Don Estell
Don has phenomenal communication & great attention to detail. He is a great adviser & has helped both me & many of my clients to successful closings.
Chad WJun-15-2022
Reviewed by Madeline G for Dan Biron
Dan was very attentive and understanding. He was able to explain and walk us through the home loan process in a very simple and efficient manner. Even when we had a few hiccups during the process, he was prompt with his response time and helped us to resolve the issues. My husband and I were very pleased with his professionalism and quality of service.
Madeline GJun-14-2022
Reviewed by Joao Tasio Oliveira L for Dan Biron
Dan was on top of every single question and the he explained things to me was easy to understand even when was after hours he never hesitated in contact me back
Joao Tasio Oliveira LJun-10-2022
Reviewed by William Anthony F for Don Estell
Don is a very friendly and professional communicator. He is very easy to talk to, responds promptly with answers to your questions. and is extremely knowledgeable about not only the mortgage process but about home buying in general. We found our many contacts with him to be nothing less then efficient and extremely satisfying. No question was left unanswered and Don expressed the mortgage process in an easy to understand manner. We would certainly contact him again for any future mortgage needs.
William Anthony FJun-08-2022
Reviewed by Xavier N for Steven Rivas
Steven is always available and very attentive.
Xavier NJun-08-2022
Reviewed by Johnny R for Steven Rivas
Excellent communication and delivered great overall service to clients.
Johnny RJun-08-2022
Reviewed by Santosh S for Don Estell
Great experience as always
Santosh SJun-08-2022
Reviewed by Marisol M for Steven Rivas
El equipo de trabajo excellent y la comunicacion de todas mis dudas
Marisol MJun-03-2022
Reviewed by Tracy Ann Pope C for Don Estell
Don was very responsive, answered all of my questions and followed through to the end of the process!
Tracy Ann Pope CMay-23-2022
Reviewed by Amanda L F for Don Estell
Don has always been very polite, easy to communicate with and willing to put in the work to get every transaction completed on time without any hiccups.
Thank you Don for yet another flawless transaction.
Amanda L FMay-23-2022
Reviewed by Kathy M for Dan Biron
Professional, knowledgeable, polite, prompt in responses for all stages of the loan process to keep you informed.
Expertise in many areas to guide the Buyer into the right loan program for their home buying needs.
Kathy MMay-21-2022
Reviewed by Christine T for Steven Rivas
The loan officer was great . The processor how however were not able to meet original deadlines
Christine TMay-19-2022
Reviewed by Samantha Andrea Mich A for Dan Biron
Dan and Trevor are amazing communicators, they set clear expectations and act with a sense of urgency. Definitely some great assets in this world where people are the true differentiators for competitive advantage. The only thing that I would say could use some work on the edges is David’s soft skills, he is effective in his role and I feel that he should be confident in his abilities but maybe a bit of empathy wouldn’t hurt. Small price for such amazing all around care though. He really did work hard to meet my requests and went out of his way to reach out on my behalf, had he said that in an email I would have felt the empathy. (Don’t mind my years of customer service management experience)
Samantha Andrea Mich AMay-18-2022
Reviewed by Karen N D for Maria Cabrera
Maria is exceptional, very profesional and above all, someone you can trust from the beginning to the end of the process! She is Very thorough in explaining every detail of the loan estimate and closing disclosure. She made our decisions much more easier to make in every step of the way. Her team was on top of collecting the necessary documents and submitting them on a timely manner. I highly recommend Maria and her team to everyone that is in the process of buying a house. Maria and her team truly care about the individuals and families that are behind these loan applications. They care for their well-being and protect their best interest. People like Maria, are hard to come by specially in this field of finances. Annie Mac should feel honored to have people like Maria represent them in the home mortgage industry.